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A Critical Introduction
By Publisher: Routledge
ISBN: 0415181631
Release Date: 1998-06
List Price: USD 125.00
Hardcover
Buy it from: amazon.com ( from US$ 125.0)
Book description:
This introductory text uses both traditional and contemporary approaches to provide a comprehensive and detailed introduction to the theory and practice of quality, in the context of 20th century management thinking in the service and manufacturing industries.
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